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FAQ's

Here are a few Frequently Ask Questions about our services

Targeted Advertising

Q: How much should I spend on ads to see results?

A: Your budget can start as low as $5 a day, but effectiveness depends on targeting, ad quality, and your industry. Experimenting with different budgets to find what works best for your business is advisable.

Q: Can I target ads to specific locations ?

A: Yes, you can target ads based on geographic locations, ranging from states down to post codes, making it perfect for local businesses.

Q: What advertising do you recommend?

We recommend a combination of digital marketing, including social media advertising and local SEO to effectively reach and engage with your target audience.

Q: What are some popular platforms for running targeted advertising campaigns?

Popular platforms for targeted advertising include Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, and Twitter Ads, each offering unique targeting options to suit various business needs. Contact us to discuss what would be a good fit for your business.

Website Packages

Q: Do I need a website for my business?

A website lets you advertise your business 24/7 and can showcase your products and services. Its like having a salesperson that doesn’t sleep and can attract customers without you lifting a finger.

Q: How does a website help with credibility and trustworthiness for a small business?

A: A professionally designed website establishes credibility, making your business appear more legitimate and trustworthy to potential customers.

Q: Is it cost-effective options for creating and maintaining a small business website?

A: Yes, we have very cost-effective website packages available, making it accessible for small businesses to establish and maintain a professional online presence without significant upfront costs.

Q: What is included in the Free website?

A: Our basic website service includes website design, domain setup, and initial content upload. Upgraded packages are available for more features.

Google Profile Management

Q: Do I need a Google Business Profile?

A: A Google Business Profile will enhance your online visibility, improve your local search presence. A huge percentage of searches for local businesses are found in Google search results.

Q: How important is a good Google Business Profile?

A good Google Business Profile is crucial for ranking because it significantly impacts where your business is shown in search results.

Q: How does a Google Business Profile differ from a website?

A: A Google Business Profile is a listing on Google that provides essential information about your business, such as contact details, hours of operation, and reviews. It differs from a website as it's a simpler and more accessible way for potential customers to find you on Google Search and Maps.

Q: Is it necessary to keep a Google Business Profile updated regularly?

A: Yes, keeping your profile up-to-date with accurate information, including business hours, contact details, and photos, is crucial for ensuring that customers receive the most current and relevant information about your business. It also helps with ranking in search results.

The Call Manager

Q: What does The Call Manager do?

A: The Call Manager is a service that allows customers to place a missed call to a specific number, and in return, they receive an automated text message with relevant information or a call back option. This message can be turned into an AI assisted Question and Answer chat.

Q: How would The Call Manager benefit my business?

The Call Manger can capture leads automatically, improves customer engagement through text responses, and the customer is less likely to call your competitors because you couldn't take their call.

Q: Is The Call Manager cost-effective for small businesses?

A: Yes, it can be a cost-effective lead generation tool as it minimizes the need for additional staff or resources to handle initial inquiries, We calculate 1 or 2 customers per month will pay for The Call Manager. How many Calls do you miss?

Q: What messages can The Call Manager send?

A: The reply text messages can be whatever you want. They can also be different for repeat calls. We also have the ability to use AI to have a conversation with the caller and ask all the questions you want asked.

Customer management

Q: How would Customer Management benefit my business?

A: A good Customer Management System can streamline new customers, automate marketing, tracks interactions, and boosts efficiency, customer engagement, sales and growth.

Q: I have a (size of your business), would it really help my business?

A: Absolutely! Our Customer Management System is scalable and adaptable, making it suitable for businesses of all sizes. Whether you're a solo entrepreneur or a large corporation, it can be tailored to meet your specific needs.

Q: How can effective Customer Management benefit a small business's growth?

A: Effective customer management can lead to increased customer retention, word-of-mouth referrals, and higher customer lifetime value, ultimately contributing to a small business's sustained growth.

Q: Does Customer Management work for new customers or existing customers?

A: Customer management encompasses both retaining existing customers and acquiring new ones. It involves nurturing relationships with current customers while also implementing strategies to attract and convert potential customers.

Centralised Messaging

Q: How does Centralised messaging work?

A: Centralized messaging system is a feature that consolidates messages from various other services into a single inbox for easy management.

Q: Can I respond to messages from different platforms within this single inbox?

A: Yes, you can respond to messages from various platforms directly within the centralized inbox.

Q: How would centralised messaging help my business?

A: A single inbox improves communication by preventing missed messages, reducing response times, and providing a unified view of customer interactions, ultimately improving efficiency and customer satisfaction.

Q: Does centralised messaging system offer automation?

A: Absolutely! Our centralized messaging provides automation features that allow you to set up automatic responses, follow-ups, and personalized messages, saving you time and ensuring prompt customer interactions.

Payments and Invoicing

Q: How would the Payment and Invoicing System help my Business?

A: Our Payment and Invoicing System would simplify payments for your customers, and automate billing leading to improved customer experience and streamlined financial management for your business.

Q: Can I customize my invoices and payment pages?

A: Yes, you can fully customize invoices and payment pages with your logo, colors, and messaging, to maintain a consistent and professional look for your customers.

Q: How does the payment and invoicing system enable small businesses to send payment links to customers?

A: With our system, payment links can be generated within the system and then share these links with customers via email, SMS, or messaging apps. Customers can click the link to make secure online payments conveniently.

Q: Is the payment and invoicing system secure for handling financial transactions?

A: Yes, our system implements robust security measures to protect financial data, including encryption and compliance with industry standards, ensuring the secure handling of sensitive information.

Reputation Management

Q: Are customer reviews really important for my Business ?

A: Reputation management involves monitoring and influencing a business's online image and customer perception. It is vital for small businesses because it helps build trust, attract new customers, and retain existing ones.

Q: How does reputation management provide a competitive advantage for small businesses?

A: A good reputation draws in more customers and builds loyalty, while a poor or absent online presence can hinder customer acquisition.

Q: Is reputation management only about responding to reviews, or does it involve other aspects as well?

A: Reputation management encompasses various aspects, including monitoring brand mentions, managing online listings, optimizing search engine results, and creating strategies to encourage positive customer feedback.

How does reputation management service work to improve a business's online image?

A: Reputation management service actively monitors online reviews, social media mentions, and customer feedback. It also assists in generating positive reviews and addressing negative ones, ensuring a positive online reputation.

Operations Dashboard

Q: How would the dashboard help my business?

A: Our dashboard is like an assistant for your business. It helps you keep track of everyone interested in your services and help you reach more potential customers.

Q: What kind of information does the dashboard provide?

A: Our dashboard offers a comprehensive overview of your business’s progress and performance, including leads in your pipeline, the total worth of all leads, conversion rates, and the stages your opportunities are at.

Q: What information can I view on the Dashboard?

A: The dashboard can used for centralizing and streamlining marketing efforts, customer relationship management, and sales processes, providing a comprehensive overview of your business operations in one convenient platform. It is an invaluable tool for data-driven decision-making, optimizing marketing campaigns, and enhancing customer engagement.

Q: How hard is the dashboard to use?

A: The dashboard is designed to be user-friendly and intuitive, making it accessible to small business owners and staff with varying levels of technical expertise.